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| helpless desk |
| 09.19.05 (6:40 am) [edit] |
I'm currently holding for "one minutes please" with a Dell Chat rep, who is completely flummoxed by my issue (Can't access the contacts on my pocket PC unless from within the e-mail program). I'm guessing I simply have to bite the bullet and ask DH to reinstall my operating system and Office for PPC, but thought I'd check in and see if Dell had any hints for me. Renuka has spent a good 10 minutes of my time trying to get me to the file menu on ActiveSync. She just said "open file" in ActiveSync.... this is insane. Is it rude if I hang up on a chat rep? ["If I Could Go," Angie Martinez] |
